Overall Rating1.731.731.731.731.73
Features1.731.731.731.731.73
Support1.641.641.641.641.64
Value1.641.641.641.641.64

Bank of America

bofa merchant services review

Bank of America offers merchant account credit card processing services for your business transaction needs.  Being a merchant account provider allows Bank of America to offer processing solutions for anything from ecommerce website sales to large corporate functionality.   They offer terminal and card processing equipment options and have a competitive package on rates and rebates for either purchase or rental of your point of sale terminal equipment.  Currently Bank of American is offering merchant account fee matching for new applications and with such a wide selection of offerings for your retail payment processing needs there is sure to be a product that is appealing no matter what your business is.  Bank of America currently does not accept high risk credit card processing products with their merchant accounts.

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CHarles Rhodes | 7 reviewers said helpful
This has yet to be resolved after almost a ...
Lynne Martin's has most up votes
Overall a very good service, customer support exellent some tecnical difficulties with ...
CHarles Rhodes | 3 reviewers said helpful

19 Customer Reviews of “Bank of America”

3 of 3 people found the following review helpful

Bank of America Review by CHarles Rhodes, October 15, 2010

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Overall a very good service, customer support exellent some tecnical difficulties with goverment transactions. Not good!

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7 of 9 people found the following review helpful

Bank of America Review by Lynne Martin, October 28, 2010

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am in the process of searching for a new processor. We have used Bank of America for several years and process over a million in sales. We had a large charge process for a customer who had several accounts with us and wanted the full balance charged. Bank of America decided since it was larger than our average charge to investigate the charge. I was contacted by their fraud division and told I had to prove it was a valid charge. The initial call came from someone not actually in fraud but making the call on behalf of someone else because they were behind. I was given no date or amount of charge that but told I needed to find it and forward invoices to prove it was valid. The charge in question had happened over a week prior to first phone call. I faxed a statement on company letterhead that it was valid it was for mumerous accounts that spanned 5 months, the cardholder’s name and organization and signed by myself, the owner of the company. I then receive a letter stating they may hold future deposits. After 2 more weeks I receive a phone call stating my signed statement was not good enough they need copies of all invoices. If I was committing fraud what would copies of invoices that would look no different then what was already sent prove? If they are so concerned with fraud why not contact the cardholder directly and ask if they approved charge. I cannot be expected to provide an invoice for every purchase made through by business especially considering the volume of our business. This has yet to be resolved after almost a month. This processor has also raised our rates multiple times and continues to create new fees. I would not recommend this company. Their customer service is non existent.

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3 of 4 people found the following review helpful

Bank of America Review by Frank Lee Fedup, April 25, 2011

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Watch out for the little signature box with no papers to back up what you are signing for. They are sticking me with a 4 year lease agreement with first data global leasing. Even though I was assured I could cancel with no obligation within 30 days.

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