Overall Rating44444
Features4.24.24.24.24.2
Support44444
Value4.24.24.24.24.2

E-Commerce Exchange

ecommerce exchange review

E Commerce exchange offers what they call, an easy and affordable method for businesses to accept credit cards online.  They offer a free marketing consultation to help find the best solution for accepting payments customized for your unique business needs and have the standard suite of shopping cart software, secure server connectivity services, and real time reporting and processor capabilities.

E commerce features bank approved merchant account options and can help you get any of the point of sale terminals to process payments, as well as sales receipt printers that your business might need.

E commerce merchant exchange claims a pleasing 95% approval rating for new credit card processing applications and a reasonable same day setup expectation if application is received before noon, and a next day setup if received after.

In addition, business owners can take advantage of mobile and back office processing solutions which include electronic invoicing, recurring billing and direct integration with QuickBooks, Sage and FreshBooks accounting and ERP software.  For business owners that need it ACH, gift/loyalty and payroll processing is also available as well as merchant cash advance and loans against processing volume.

They offer transaction programs for the entry level internet store front and the more experienced high volume sales internet business.  The traditional features for credit card processing online are available with competitive rates.

At the time of this review, E-Commerce Exchange boasts an A+ BBB rating and a staff with extensive business experience.

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4.1 out of 5 stars
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I have tried repeated attempts to cancel my service with them , but they continue to bill us ...
mitch | 9 reviewers said helpful
All the support staff: sales support, customer service, and technical support are the best ...
Charmaine Cruz's has most up votes
Their rates are too high & the customer service is ...
mitch | 6 reviewers said helpful

7 Customer Reviews of “E-Commerce Exchange”

6 of 7 people found the following review helpful

E-Commerce Exchange Review by mitch, August 15, 2011

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This is the worst company you can do business with! I have tried repeated attempts to cancel my service with them , but they continue to bill us their monthly service fee. Their rates are too high & the customer service is non-existent. Never have I seen such a lousy organization. They could not even verify what they had debited my account. I was forced to send them a copy of my bank account statements for debits that they withdrew!. Do not do business with these charlatans. E-Commerce is a Total Ripoff.

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1 of 3 people found the following review helpful

E-Commerce Exchange Review by Charmaine Cruz, September 11, 2011

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The company has every solution under the sun that a merchant needs – all under one roof. I have a QuickBooks merchant account and was given free QuickBooks software when I opened my merchant account. My merchant account is integrated with my web store making things really easy when it comes to accounting. All the support staff: sales support, customer service, and technical support are the best around. You are not kept on hold and all the representatives really take the time to listen to your needs and help you in the best way they can. That is really unusual in this day and age.

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9 of 9 people found the following review helpful

E-Commerce Exchange Review by Cape Atlantec,LLC, November 29, 2011

I tried to open an account with them and was told I would be up and running in 4 days, after 2 weeks, still not up and running, I tried to cancel my account. I was told I needed to fill out a form to cancel and it had to be faxed in, which I did. The account manager Kristy was aware and acknowledged my desire to cancel, she claimed to know nothing of my issue, she probably was truthful as there appears to be communication between the departments. I was getting charged for services I did not receive. After many phone calls, [they won't respond to emails] they finally stopped but never credited me for charges that were unauthorized. I can prove everything I have stated with emails and bank statements, DO NOT USE THEM….

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