Comments on: Flagship Merchant Services

By: Damian K

Damian K — Thu, 16 Jun 2011 14:57:42 +0000

Stay away from them. Every month they come up with a new “additional fee”. First there are surveys that if you do not do them they charge you $19.95 until you do. They there is a $99.95 yearly fee that they forgot to mention when first setting up the account. Then we have address verification fee plus other that I don’t even know about.

They use authorize.net which is $9.95 per month,but I also get charge from authorize.net themselves around $15-20 a month on top of what flagship charges me.
They hold charges 5-7 days.

I pay more to them then I make in profits.
RIDICULOUS!!!

Theyir sales Rep tells you completely something different and does not mention any of the fees above even when asked. Its a paperless contract and I would say a word of mouth contract, but somehow they always find an excuse about those fees and tell you, “oh it was on your contract”.

Just Horrible. I can not deal with them any longer.
RIDICULOUS.

By: M. San

M. San — Thu, 10 Mar 2011 15:14:11 +0000

I didn’t understand why flagship and first data has to get 3-months of bank statements and all company info. I expressed my concerns and the guy and gal got very rude.
On top of that they are holding funds around 7 to days plus very high fees(4% + hidden charges)….
Really bad!!!

By: ray

ray — Mon, 10 Jan 2011 19:16:31 +0000

Flagship is a bunch of scam artists who don’t tell you all the details before signing you up. I was told $9 a month and ended up paying $45+ a month for 3 months before I realized it and cancelled there pathetic service. They told me initially that if I ran more than $20 a month I wouldn’t be charged anything additional. I ran more than $20 a month but not much cause i’m a new business and they still charged me way above the $9/month. NEVER do business with these guys!!!! NEVER!!!!

By: Dale Kennedy

Dale Kennedy — Tue, 09 Nov 2010 19:09:36 +0000

Flagship Merchant Services provided me with the lowest by far credit card processing rates and fees. Also my sales rep went over the top to get me approved the same day. Thanks!!

By: Su

Su — Tue, 23 Mar 2010 18:30:08 +0000

I didn’t understand why flagship has to get my DL # and other really personal infomation in addition to SSN and all company info. I expressed my concerns and the guy got very rude.

By: Grosrgrain Ribbon

Grosrgrain Ribbon — Tue, 17 Feb 2009 23:27:28 +0000

Flagship Merchant Services really helped us in our most desperate moments I give em a 4.