Comments on: Payment Max

By: Whitney Smithenson

Whitney Smithenson — Mon, 14 Jun 2010 08:19:25 +0000

I am a mobile tanning business, and I needed a wireless credit card processing solution. I love my Verizon Droid so why not accept credit cards on the Android OS. Paymentmax made it is so quick and easy to use. I can process my clients credit cards when I am on the road. Paymentmax is for sure the one for Droid credit card processing.

By: Evan Dorn

Evan Dorn — Wed, 09 Jun 2010 22:12:30 +0000

PaymentMax goes way out of their way to hide the real cost from you. They will tease you with a 1.99% discount rate, but it only applies to “qualified cards”. In my case it took four emails to get them to admit exactly what that means: you don’t get that rate for corporate cards, rewards cards (of any type), international cards, etc. I.e. you will almost never get that rate, since most cards are rewards cards now.

It took another four emails to get them to admit what their rate is for most cards: 3.96%, almost twice as much and higher than almost anyone else in the industry.

When I finally got them to admit that, they immediately told me “our bank has changed the rules and we can’t sell services to your merchant type anymore.” Clearly, I had learned too much about their actual prices.

By: Brian Dillion

Brian Dillion — Fri, 04 Jun 2010 03:36:24 +0000

I have been with Paymentmax for over 5 years and I am a happy customer. The sales person was very helpful and answered all of my questions.

When I signed up for my account, American Express called me and mailed me information, and I just had to tell them that I did not want to accept American Express and I wasn’t charged for it.

As a business owner, I know that no company is perfect, mine included. If I ever have any questions or concerns, I just call or shoot an email over to them and they always help me out. I’ve referred other business owners to Paymentmax as well and they are also happy customers!

By: Tommy

Tommy — Tue, 27 Apr 2010 22:53:26 +0000

Worst customer service, as it is non-existent. I have been given the run around just to try and close my account for the past week. Unauthorized charges and fees for American Express which we never signed up for.

Stay away. They have sales teams that are convincing, teased by low rates, then they charge you with a $150 credit card fee. Many hidden fees, regardless what they say.

Stay clear. Go with a name company. Forget these guys.

By: Dee

Dee — Tue, 31 Mar 2009 19:30:01 +0000

I needed the service ASAP for my hair salon and was set-up very quickly. A+ service, they are very helpful and knowledgable. I have been with Paymentmax for almost a year now and am still a very satisfied and happy customer. I would recommend this company to a new business looking for a credit card processing company or if they are considering switching to a different company.