Overall Rating3.113.113.113.113.11
Features3.673.673.673.673.67
Support3.783.783.783.783.78
Value44444

USAepay

usaepay review

USAePay offers credit processing solutions for a wide array of online and business transaction needs.  Providing processing and check transaction processing since 1998, USAePay is based in Los Angeles and boasts working with some of the largests merchant account banks available.   Whether you need customer billing tools, check processing services or a credit card authorization verification, USAePay has programs available that might meet your needs.  Also has retail payment processing services and wireless credit card processing available.

3.643.643.643.643.64
3.6 out of 5 stars
5 star
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1 star
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This company doesn't care at all about upgrading their ...
LongTimeCustomer | 2 reviewers said helpful
Fraud prevention tools are free and they constantly upgrade their stuff FOR ...
OnlineMerchant's has most up votes
99% - $25 minimum BOLD print is such a ...
NewBiz | 1 reviewers said helpful

11 Customer Reviews of “USAepay”

2 of 3 people found the following review helpful

USAepay Review by LongTimeCustomer, July 26, 2010

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This company doesn’t care at all about upgrading their service. One big problem is that customers have to input all their credit card details before they get to the window where you find out how much shipping costs. That is just not up to standard. I lose sales because of this, or customers pay by Paypal without the shipping cost. A lot of other requests to improve the service just went in the wastebasket. The owners have no interest in the business.

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2 of 3 people found the following review helpful

USAepay Review by OnlineMerchant, December 31, 2010

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I have been using USAePay for many years now and their service is oustanding compared to other gateway which usually put you on hold for 30-40 minutes just for a simple question. Looks like “LongTimeCustomer” uses their eCart item which they themselves do not sell actively since, as they put it, “is a VERY simple cart and doesn’t have all the bells and whistles”. Instead I use Magento and Zencart with my online stores and USAePay works with many other carts. Their gateway reports are fantastic. Fraud prevention tools are free and they constantly upgrade their stuff FOR FREE. Sometimes it takes a level 2 support person to get the answers to my questions which is my only complaint but other than that they are a great company.

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1 of 1 people found the following review helpful

USAepay Review by NewBiz, July 8, 2011

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My issue is with all the hidden fees. Yes, hidden. $17.99 plus 1.99% – $25 minimum BOLD print is such a CON. I can understand if that’s the only charge for ‘their’ processing. To cover the ‘Authorization’ Fees (only listed as a ‘transaction’ fee (thus hidden) in application paperwork, you might as well double all your fee costs. Then the daily batch fees, the statement fees (called OnFile), ect. A small biz is lucky to get out under $100 per month. That may be fine for the owner, but is in no way presented by the company. Go into it figuring $100/mo, not their COVER LETTER BOLDED stating your fees as signed up will be $17.99 + 1.99%

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